House Of Carats Gift Card
- Free worldwide shipping
- 14 Day Returns & Exchanges
- 100% Hypoallergenic Metals
Electronic Gift Card - select the required amount and check out. Please note: Gift Cards are issued to the email address specified on the order. If a customer enters their own email address, the email containing gift card information will need to be forwarded to the intended recipient.
No need to spend the full amount all at once - anything leftover can be used in another transaction.
Acts just like cash - there's no restriction on what product can be purchased.
All gift cards are valid for 12 months from date of issue.
Gift Cards cannot be redeemed for cash.
COVID-19 UPDATE
Please be mindful that the processing and shipment times may be extended due to the impact of the Coronavirus on businesses.
European Union
Tracked Delivery (3-7 working days) - FREE on orders over €50
US & Canada
Tracked Delivery (3-7 working days) - FREE on orders over $55/ 70CAD
Rest of World Delivery
Shipping times may vary depending on region (5-15 days)
- FREE DELIVERY on orders over £40
Specific countries may experience longer delivery times due to delays at customs and an additional period may have to be allowed. Unfortunately, this delay is out of our control and due to domestic customs.
Made to Order / Pre-Order Items
For Pre Order or Made to Order items, the average time of manufacture is 3-6 weeks. Please be mindful that the recent Coronavirus outbreak may affect your Pre Order or Made to Order shipment.
Customs Taxes
Please check our dedicated Customs Fees page for information.
Incorrect Address
Customers are held responsible for ensuring they have provided the correct delivery address. Your items will be sent to the address stated on your order. If this is not correct and the address is not changed before the products are shipped out, we are unable to reimburse you if your order does not make its way to you. If your order safely makes its way back to us, we are able to resend it. Please contact us if you would like your order to be resent, otherwise a 20% restocking & processing fee applies.
If you have made a mistake when placing an order, please contact us quickly in order to get this issue resolved.
Order Cancellation
As we start working on orders straight away, orders cannot be cancelled.
Returns
As our items are handcrafted, we are currently unable to offer refunds. If your item arrives damaged, please get in touch within 3 days of receiving your parcel.
I want to measure my ring size
I have a ring, but dont know my size
1. Grab a ruler and a ring.
2. Place the ring on the ruler, so that the left inner side is just touching the zero.
3. Measure distance between the two inner sides to get your diameter.
4. Find your size in the guide below.
